07-21-2021 02:45 AM
07-21-2021 10:39 AM
Ralph ChristianEither way, you will still need to go to service centre.
is the device tampered? can you indicate on the screenshot what made it tampered. I'm confused cause I bought this on release day in the Philippines way back December 2019. and it's the official ROG Store there.
07-21-2021 10:43 AM
07-21-2021 11:42 AM
ronald19852 possible causes:
Either way, you will still need to go to service centre.
They will be able to check your serial number to see if anything has changed.
Not sure how you got this issue though. The other way I can think of is you had an update happening in the background to the phone but you are already on .90 by the looks of it. Hard to tell at the moment.
07-21-2021 08:49 PM
DanishbluntI only have 1 year warranty though. As I bought this way back November 2019 as a Pre order bundled with Kunai But do they replace the hardware chips for free? let me know the price if you've experienced this same scenario.
2 possible causes:
1.) Storage is dead (extremely rare)
2.) Filesystem got corrupted, which does happen. In his case, especially after mentioning hard resetting his phone while an update got installed it's not unlikely that he simply broke the filesystem. Normally you'd fix that with some scripts via TWRP, however I'm concerned about the fact that the phone froze, which we all know, might be caused by a dying PM8150 chip, not saying it's 100% the IC, could very well be some OS problem, hence it's better not to void warranty just in case.
07-21-2021 08:51 PM