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NEED TO PUT MY ROG 2 SOO CLOSE TO MY AIR CONDITION SO THAT IT WILL NOT SHUTDOWN WHILE CHARGING 🤬🤬

Praju
Star II
Please tell us some basic information before asking for help:
Model Name: ROG2 (8/120)
Firmware Version: 17.0240.2103.75
Rooted or not: NO
Frequency of Occurrence: Very frequent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Everytime I charge my phone It will shutdown due to overheating so now i have to put it close to my AC so that it will not shutdown due to overheating. Before the latest update it was shutting down around 70% after the update it comes down to 30% 👏👏. when I talked about this to the service center they told me to replace the motherboard and it will cost 27k.....what the hell !!! this issue is from your side and we have to pay for it...this is how you treat your customer you want to fix this issue or else I am done with ASUS
21 REPLIES 21

ronald1985
Community Legend I
kartik10212@gmail.com

https://zentalk.asus.com/en/discussion/comment/160561#Comment_160561

U also know that 80% of the users are facing same problem. Still defending. Dude what is your problem???


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I did respond back, just waiting for approval.
But in addition to what I have said, at least I and everyone else here are helping in getting more information and suggesting. Just because we are responding, doesnt mean we are defending lmao

ZTr00p3r
Star II
kartik10212@gmail.com

https://zentalk.asus.com/en/discussion/comment/160561#Comment_160561

U also know that 80% of the users are facing same problem. Still defending. Dude what is your problem???


View post
What do you think, just a fanboy with nothing better to do spitting lies to defend asus of this clear problem with the motherboard.

ZTr00p3r
Star II
Praju

Please tell us some basic information before asking for help:

  1. Model Name: ROG2 (8/120)
  2. Firmware Version: 17.0240.2103.75
  3. Rooted or not: NO
  4. Frequency of Occurrence: Very frequent
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Everytime I charge my phone It will shutdown due to overheating so now i have to put it close to my AC so that it will not shutdown due to overheating. Before the latest update it was shutting down around 70% after the update it comes down to 30% 👏👏. when I talked about this to the service center they told me to replace the motherboard and it will cost 27k.....what the hell !!! this issue is from your side and we have to pay for it...this is how you treat your customer you want to fix this issue or else I am done with ASUS


NEED TO PUT MY ROG 2 SOO CLOSE TO MY AIR CONDITION SO THAT IT WILL NOT SHUTDOWN WHILE CHARGING 🤬🤬
I "fixed" this problem with BlackShark fan, I can play everything now or be in discord without shutdown.

ronald1985
Community Legend I
ZTr00p3r

https://zentalk.asus.com/en/discussion/comment/161238#Comment_161238

What do you think, just a fanboy with nothing better to do spitting lies to defend asus of this clear problem with the motherboard.


View post
ZTr00p3r

https://zentalk.asus.com/en/discussion/46502/need-to-put-my-rog-2-soo-close-to-my-air-condition-so-t...

I "fixed" this problem with BlackShark fan, I can play everything now or be in discord without shutdown.


View post
I don't need an AC nor a fan to play on everything. He has an AC, he doesn't need a fan 😂

ronald1985
Community Legend I