My phone got dead! Its not even turning on. No led light even on putting on charge!! Please help

[Aybz]

Please tell us some basic information before asking for help:
Model Name: Asus Rog Phone 2
Firmware Version:
Rooted or not: Not
Frequency of Occurrence:Single
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[ronald1985]

Aybz

Please tell us some basic information before asking for help:

1. Model Name: Asus Rog Phone 2
2. Firmware Version:
3. Rooted or not: Not
4. Frequency of Occurrence:Single
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

My phone got dead! Its not even turning on. No led light even on putting on charge!! Please help

Have you tried another charger?
Have you tried the other charging port?
Is it the same problem?

[Aybz]

ronald1985

https://zentalk.asus.com/en/discussion/32621/my-phone-got-dead-its-not-even-turning-on-no-led-light-...

Have you tried another charger?

Have you tried the other charging port?

Is it the same problem?

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Tried bro...still not working

[ronald1985]

Aybz

https://zentalk.asus.com/en/discussion/comment/99763#Comment_99763

Tried bro...still not working

View post

Just to make sure, did you change cable too?
I don't know if the below helps or something you have tried:
Do you know the phone was on or has the battery died too?
If you know there's battery juice then you can you perform a blind force shutdown on the phone by keeping a hold on volume down and power keys together for a few seconds. Wait for a few seconds, and power on again.
If the battery is drained, keep it on charge and keep a hold on the power button for a couple of minutes.
If none of these work, then I can only suggest the Service Centre.
By the way, what was the firmware you was using or what was you doing just before this happened?

[Aybz]

ronald1985

https://zentalk.asus.com/en/discussion/comment/99765#Comment_99765

Just to make sure, did you change cable too?

I don't know if the below helps or something you have tried:

Do you know the phone was on or has the battery died too?

If you know there's battery juice then you can you perform a blind force shutdown on the phone by keeping a hold on volume down and power keys together for a few seconds. Wait for a few seconds, and power on again.

If the battery is drained, keep it on charge and keep a hold on the power button for a couple of minutes.

If none of these work, then I can only suggest the Service Centre.

By the way, what was the firmware you was using or what was you doing just before this happened?

View post

This worked. Thnks bro...i thought i lost my phone