My fingerprint background light stays on sometimes?

[Hadzovic]

Hi.
Sometimes when I unlock the phone my fingerprint background light stays on after unlock. Only way to shut it down is to hit the power button and lock again. I think the error happens when it starts to use the fingerprint sensor and suddenly uses face recognition. It's like if the fsensor doesn't understand that the phone is unlocked by my uggly face..
Bugg???

[Hadzovic]

It can of course be some other reason/bug when it stays lit. Anyone else experience this?

[LP_ASUS]

This thread might help you. If you follow the steps, it should turn off the indicator light.
https://zentalk.asus.com/en/discussion/comment/26668#Comment_26668

[Hadzovic]

LP_ASUS

This thread might help you. If you follow the steps, it should turn off the indicator light.

https://zentalk.asus.com/en/discussion/comment/26668#Comment_26668

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I'm am talking about the bright background light when you put your finger on the reader. NOT the icon that looks like a fingerprint.
Anyway I tried the steps and the icon is still there so ONE MORE bugg..

[LP_ASUS]

For clarity, can you provide a video from another device of what is going on? You're saying that when you try to unlock the phone, the fingerprint icon doesn't linger, but the light does? On an unlocked screen?