03-29-2020 05:06 AM - last edited on 01-16-2024 01:30 AM by ZenBot
03-30-2020 02:09 PM
03-30-2020 02:11 PM
coolkhalid59@gmail.com@ServiceC_ASUSCam claim screen replacement from asus..
I was shocked..i play pubg on full or sometime on medium brightness depends on surrounding light but this is very painful to see my beast in this condition.
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03-30-2020 02:12 PM
kchinnavigneshrajaCan you tell me how should i approach asus. Any contact details iam from Hyderabad, IndiaThat's strange, LED burn-in are mostly know to happen during long run, like 2+ years. Did you ever set screen time out to longer periods and left phone with max brightness?
Asus can help if your phone is still under warranty.
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03-31-2020 12:54 AM
coolkhalid59@gmail.comIt's an AMOLED and burn-in do happen in rare cases of extended gaming sessions or similar use at high brightness. It's up to your service center to determine if it's within warranty or not. Please visit them as soon as the lock down is overhttps://zentalk.asus.com/en/discussion/comment/51583#Comment_51583
Can you tell me how should i approach asus. Any contact details iam from Hyderabad, India
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03-31-2020 12:59 AM
Anders_ASUSThis is my first phone with amoled .so i have no idea about that. This should me written in some kind of instruction manual from asus so that customers/ Users can take precautions to avoid this.https://zentalk.asus.com/en/discussion/comment/51600#Comment_51600
It's an AMOLED and burn-in do happen in rare cases of extended gaming sessions or similar use at high brightness. It's up to your service center to determine if it's within warranty or not. Please visit them as soon as the lock down is over
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