Kunai right analog drift issue (bumper case)

[Zenpai]

Hi, I would like to report regarding the kunai right analog drift issue. The issue occurs when you're tilting the right analog gently to left, then after releasing, the input seems still register as if you're still tilting to the left. Then I need to slightly tap the analog in order for the input to return at the center. I've encountered this while playing BDM, which has a sensitive right analog control for camera view. I dunno if it's only for me but I've tested it both on bumper and the holder via direct connection, it only occurs when using the bumper. Here is some screenshots when i tested the values registered by the kunai when replicating this issue. The normal values of the right analog x axis when in center is - 0.003921509







Any ideas @LP_ASUS ? Thanks

[LP_ASUS]

Zenpai

Hi, I would like to report regarding the kunai right analog drift issue. The issue occurs when you're tilting the right analog gently to left, then after releasing, the input seems still register as if you're still tilting to the left. Then I need to slightly tap the analog in order for the input to return at the center. I've encountered this while playing BDM, which has a sensitive right analog control for camera view. I dunno if it's only for me but I've tested it both on bumper and the holder via direct connection, it only occurs when using the bumper. Here is some screenshots when i tested the values registered by the kunai when replicating this issue. The normal values of the right analog x axis when in center is - 0.003921509

Any ideas @LP_ASUS ? Thanks

Kunai right analog drift issue (bumper case)

Me? No I have no idea, but I can ask the people that do. 😉
Keep in mind we're in the middle of a holiday so turnaround time will be slower. But I'll forward this to R&D and see if they have any suggestions.

[Zenpai]

Thanks for forwarding it.

[LP_ASUS]

Zenpai

Thanks for forwarding it.

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We're investigating the root cause, but a short term solution is to connect with Bluetooth instead of a direct connection. That should mitigate the issue. I'll update when I have a true solution.

[Zenpai]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/35920#Comment_35920

We're investigating the root cause, but a short term solution is to connect with Bluetooth instead of a direct connection. That should mitigate the issue. I'll update when I have a true solution.

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Thanks. Please do take note this only happens using the bumper case / handheld. The issue does not occur when using the holder via direct connection or bluetooth. Thanks again.