ananrai169I understand that you're upset but you're the first user in this forum to mention that the battery can fully charge in 1 hour. It sounds likely you got a phone with a faulty battery. It can happen. If there's 1 bad battery out of 10 000 and the defect showed first after 1 months use, then someone has to be the unlucky one. I'm sorry this happened to you and we will solve it. If your battery truly is defective then you will of course get a new one. If you don't have a service center close by, then you need to call ASUS support and they will arrange a solution for you.
I live in a rural remote area in India where there are no service centres. I play games a lot so I bought this phone Asus Rog 2 with a hope that it was a good brand product and battery would lasts longer than other phones. But now I think I made a great mistake it's not even a month and I have to take this phone to the service centre. Can't Asus make a phone which atleast would last for a year without taking to the service centre. Asus I guess is only good in advertising they give overkill features but is full of bugs and the Asus company don't give a damn about customer just look at the update. We been asking update for months now and still not a single reply not even for windows 10. I will never buy a Asus product in my life. I should have bought Black shark 2, Asus Rog 2 was just waste of money.