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I need some help

ZT-699d6c90
Star I

‎03-10-2020 07:07 PM

Hello there nice to meet you all
I hope fiend someone can help me I need to update my rog 2 from Version WW-16.0631.1910.44 to Version WW-16.0631.1910.64 so l download in my phone in the Internal storage and restart the phone and the I got a notification that there is a update But I got a notification that the update had failed
So what I do ???
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3 REPLIES 3

rodrixsunny55
Star II

‎03-10-2020 09:23 PM

You have to manually update all the version. You can't directly jump to last update

ZT-699d6c90
Star I

‎03-10-2020 10:41 PM

Can you tell me how can I manually update
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Anders_ASUS
Hall of Fame III

‎03-12-2020 03:51 AM

Download the latest update here https://www.asus.com/Phone/ROG-Phone-II/HelpDesk_Download/ and move the zip to your phones root directory. As soon as you unplug the cable, it will find your update. If it doesn't, then please restart your phone and it should find it right away. After this, you may remove the zip to save space
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