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High temperature / CPU usage / battery drain on 2009.47

jasonwch
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As many posted on the forum. I and everyone have similar issue. (This is already upgraded for whole night and a full charge)
CPU also peak at 2.84/2.96 as from Armoury Crate even didn't do anything
Temperature goes high
Battery drain quickly
"Android System" also taking all battery usage from Battery page
What I observed:
From running processes, "Google Play Service" always show up, which not the case in old firmware
What I've tried to fix:
Wipe data (all data not just cache) for Google Play service and Armoury Crate. After cleaned, seems the CPU back to 826Hz, but after I restart the device, it go back to 2.84/2.96 all the time
There may be something wrong on this?

266 REPLIES 266

danielmenintort
Star II
Enter and exit Armoury Crate trigger the problem as well... One CPU Core remains at 2,97 GHz.
At least the right air trigger issue has been fixed, thanks Asus!

Gustav_ASUS
Community Legend III
Hi guys,
Just going to pop in and let you know that we're aware that there are multiple issues being reported by users in this thread and that we've opened separate cases for them. (Google Play, Armoury Crate etc.) Our developers are investigating as we speak. We will address this and issue a new FOTA as soon as possible.
Thank you for all the detailed responses so far!

jfkeiuxje
Rising Star I
Gustav_ASUS

Hi guys,

Just going to pop in and let you know that we're aware that there are multiple issues being reported by users in this thread and that we've opened separate cases for them. (Google Play, Armoury Crate etc.) Our developers are investigating as we speak. We will address this and issue a new FOTA as soon as possible.

Thank you for all the detailed responses so far!


View post
will it fix battery

nationkid
Rising Star II
jfkeiuxje

https://zentalk.asus.com/en/discussion/comment/118068#Comment_118068

will it fix battery


View post
The big battery drain issue? Yes. Because its the CPU at near 3Ghz draining the battery basically. THe heat issue is due to the cpu working overtime.

ronald1985
Community Legend I
jasonwch

https://zentalk.asus.com/en/discussion/comment/117472#Comment_117472

are u on 2009.47 WW? After that play service updated, u dont hv CPU spike after install any app from PlayStore or APK?


View post
I am on the latest version on the firmware and I did get the high CPU and heat after the update.
I downloaded Aptoide and download Google Play Services and Google Play Store from there and used that.
I think APKMirror gives you all versions and not all versions will be right for the phone. My past experience is that it causes some of the apps unresponsive or closed forcibly. Also, updating too far will make the device uncertified in Play Store.
//EDIT: I have also managed to download apps from Play Store without it heating up/high CPU too and managed to play COD as normal. I didn't do disabling of HardwareStub.