09-23-2020 10:05 PM - last edited on 01-16-2024 12:43 AM by ZenBot
09-23-2020 10:13 PM
mandalkunal5555Its because you have downgraded to android 9 which caused you device to be removed to fota, tell a mod to add you back.Please tell us some basic information before asking for help:
- Model Name: Rog Phone 2
- Firmware Version: WW_17.0210.2001.60_0
- Rooted or not: Not rooted
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After facing tons of issues with A10 I decided to rollback to A9 back in june. For some ungodly reason I decided to give the latest update a try and upgraded to A10. Now when I check the "software information" it says I have the old version of A10 running on my phone which was released back in March-April. Now the real problem is, when I check for the update it says I have the latest software. I've tried everything but the latest update just won't show up.
Can't even update my phone now
09-23-2020 11:28 PM
Akash GuptaOkay thanks for your help bro.https://zentalk.asus.com/en/discussion/36291/cant-even-update-my-phone-now
Its because you have downgraded to android 9 which caused you device to be removed to fota, tell a mod to add you back.
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09-24-2020 02:06 AM
mandalkunal5555You just need to download latest A10 from our server and update to get FOTA againhttps://zentalk.asus.com/en/discussion/comment/117014#Comment_117014
Okay thanks for your help bro.
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09-24-2020 02:21 AM
Anders_ASUSAlready updated to A10 but the latest update still isn't appearing for me.https://zentalk.asus.com/en/discussion/comment/117070#Comment_117070
You just need to download latest A10 from our server and update to get FOTA again
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