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High temperature / CPU usage / battery drain on 2009.47

jasonwch
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As many posted on the forum. I and everyone have similar issue. (This is already upgraded for whole night and a full charge)
CPU also peak at 2.84/2.96 as from Armoury Crate even didn't do anything
Temperature goes high
Battery drain quickly
"Android System" also taking all battery usage from Battery page
What I observed:
From running processes, "Google Play Service" always show up, which not the case in old firmware
What I've tried to fix:
Wipe data (all data not just cache) for Google Play service and Armoury Crate. After cleaned, seems the CPU back to 826Hz, but after I restart the device, it go back to 2.84/2.96 all the time
There may be something wrong on this?

266 REPLIES 266

nationkid
Rising Star II
17daulat

https://zentalk.asus.com/en/discussion/comment/117078#Comment_117078

Posted by user Micha Lechner / Freak07 (on telegram)

There´s a bug in the current play store update from Google. The download service from playstore is stuck and is causing phones to overheat, because it overloads your CPU. Your battery life will get worse as well.

It affects all devices, not only rogs.

Rooted users can check this with top command. To do this type in terminal:

su

hit enter and grant superuser request.

Then type:

top

If you´re affected you will see play store at the top of the list using +100% CPU.

it´s up to google to fix it. 

A workaround is to downgrade playstore.

A lot of people contacted me by now and asked me about it. Doesn´t matter if A11 or A10 or device model.

This is on the OnePlus 8 Pro running A11 Beta build from OnePlus.

Yesterday evening I was unaffected on the Rog 3. 

Overnight my play store updated itself and now I´m facing the same bug as well. 😞

Restarting will help for a short amount of time. Until the service from PlayStore restarts itself and it will happen again.

img-20200924-121150-845.jpg


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Thank you for clarifying this.

nationkid
Rising Star II
Gustav_ASUS

Hi guys,

As has been reported in this thread already, the CPU seems to be spiking because of a bug with the latest version of Google Play Store. It's affecting several models, ROG included. We're following up on this and I'll get back to you as soon as I know more.

Thanks,


View post
Thank you mod!

jasonwch
Rising Star II
Gustav_ASUS

Hi guys,

As has been reported in this thread already, the CPU seems to be spiking because of a bug with the latest version of Google Play Store. It's affecting several models, ROG included. We're following up on this and I'll get back to you as soon as I know more.

Thanks,


View post
Asus is so unlucky? At least 2 of your updates on ROG phones hit the same day of the bug. Previous one hitted the Facebook CPU bug, this one hit Google Play Store bug.
Just want to check anyone didn't update also hitted the bug? or only trigger this bug after firmware upgraded?

Aryan202
Community Legend I
screenshot-20200924-130935601-1.jpg
~ Kirisakura kernel dev

ronald1985
Community Legend I
You can revert back to old version by uninstalling google play services.
Ensure you deactivate device admin.
Then you can perform disable.
Wait a few seconds, then renable. It should take you back to old version.
Restart your device.
screenshot-20200924-091946780.jpg
screenshot-20200924-092109891.jpg
screenshot-20200924-092731385.jpg