Ghost touch issue on WW-17.0240.2004.9

[kuah_tekwan]

There's a ghost touch issue on 17.0240.2004.9. Here's a video of this issue: streamable_com_/rhkmm1 (I can't post link)
Every time I lift my right thumb, the pointer move slightly from its last position (you can see the number on the left top of the screen). I clean my screen, clean my fingers, change slide & sensitivity number, but no luck so far. This is a big deal for shooter games that need precision.
This thing didn't happen on the earlier version (WW-17.0230.2004.60). Can I switch to this version without losing all my data?

[Gustav_ASUS]

@kuah.tekwan I can't replicate this issue on my device at least, running the same firmware. I'm guessing you've already tried rebooting your device?
One course of action is to perform a full factory reset, if you're able to backup your data beforehand.

[Kali]

Gustav_ASUS

@kuah.tekwan I can't replicate this issue on my device at least, running the same firmware. I'm guessing you've already tried rebooting your device?

One course of action is to perform a full factory reset, if you're able to backup your data beforehand.

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Why did asus remove the firm ware from the asus website?i saw it yesterday and today the software 17.0240.2004.9 is not showing in the website.

[pavannfs]

Gustav_ASUS

@kuah.tekwan I can't replicate this issue on my device at least, running the same firmware. I'm guessing you've already tried rebooting your device?

One course of action is to perform a full factory reset, if you're able to backup your data beforehand.

View post

Aren't you facing battery backup issues? I mean battery capacity of 6000mah is not upto the mark