Firmware and bios is not updating

[h_mahmoodabbasi]

My device specs are below
Model : Asus rog 2
Firmware : Android 9
Build : WW_16.0622.1906.19-0
Why has my phone not updated to Android 10? I check and my phone has no update.
My friends firmware is updated to Android 10 already. And game genie is updated as well. Please help

[ronald1985]

h.mahmoodabbasi

https://zentalk.asus.com/en/discussion/comment/132786#Comment_132786

I will try now. Till I reach the latest version, any idea why my device didn't pick the updates? Anyone else has/had this issue? Tried digging through global vs tencent rog phone 2 discussions as well to get some insight.

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If you're talking about the automatic updates, I believe FOTA service has changed in A10 in order to get it working automatically, but never changed in A9. I had similar issue as you when I was on A9 - I had to do it manually (which wasn't a fuss for me as it was one at a time). But once you're on A10, you should be getting the updates automatically through FOTA.