Please tell us some basic information before asking for help:
Model Name: Rog 2
Firmware Version: latest
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): latest
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Team,
Call recording files should be saved with proper format so we can save the files uniformly as it is now getting saved in random way. So unable to sort the files in names or numbers.
In this case to get this happen it should save the call records in a format "name and time" instead of "time and name" which is now creating issue while sorting.
Attached a sample image which shows the recording not sorted properly.