FAST CHARGING NOT WORKING

[Sagar2696]

Please tell us some basic information before asking for help:
Model Name: Rog 2
Firmware Version:
Rooted or not: Not
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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For the past few days I have noticed that with my 18 W charger the phone is not fast charging . If I put my phone to charge whole night also when I woke up in the morning still the charge is not 100 percent. And in between the charge some time it gives a vibration and when I check it shows fast charging and automatically after some time again goes for slow charging. Due to this issue it takes almost 6-8 hours to change my phone to 100%.
I don't know is it a charger problem or some internal problem in my phone.

[ARP_ASUS]

Hi @Sagar2696,
You can try with a different charger if possible to check if the problem is with firmware/Phone or charger.
If its with phone try factory resetting phone once to avoid any software that might be causing.
If nothing works do visit a nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india