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Display Red tint issue on my Rog 2

ag_954gupta
Star III
IA5YE60FWGSK.jpg
E9IGMQ0U9GR1.jpg
I recently received the Rog 2 Indian unit, and while tinkering with the brightness I found something weird, that is if I set the brightness from 0-50% the dark grey Colors (like the ones used in google apps for dark mode, and the dark grey color used in the notification bar of the Rog if the system theme is set to dark)
The dark grey Colors at lower brightness (i.e from 0-50%) seems to be reddish.
Below I have attached two pics, take of the Rog 2.

The app used was inshorts (in its dark mode) the one with dark grey color is the real color of the app seen above 50% brightness and the other reddish tint is seen from 0% brightness.
P.s it's not the wallpaper or any specific app it happens with any wallpaper, any app which uses the dark grey color(like google photos, Goole play store dark etc.)  and it can be seen at lower brightness. The thing was very hard to click on camera but I still clicked it.

It's something similar to the S8 red tint and the pixel blue tint.
Yes, in the Rog telegram group I did find another person who has the same issue and hence it seems like a fault from Asus.
Also I tried reaching Asus but as usual they aren't replying.
216 REPLIES 216

LP_ASUS
Community Legend I
ag.954gupta

IA5YE60FWGSK.jpg

E9IGMQ0U9GR1.jpg

I recently received the Rog 2 Indian unit, and while tinkering with the brightness I found something weird, that is if I set the brightness from 0-50% the dark grey Colors (like the ones used in google apps for dark mode, and the dark grey color used in the notification bar of the Rog if the system theme is set to dark)

The dark grey Colors at lower brightness (i.e from 0-50%) seems to be reddish.

Below I have attached two pics, take of the Rog 2.

The app used was inshorts (in its dark mode) the one with dark grey color is the real color of the app seen above 50% brightness and the other reddish tint is seen from 0% brightness.

P.s it's not the wallpaper or any specific app it happens with any wallpaper, any app which uses the dark grey color(like google photos, Goole play store dark etc.)  and it can be seen at lower brightness. The thing was very hard to click on camera but I still clicked it.

It's something similar to the S8 red tint and the pixel blue tint.

Yes, in the Rog telegram group I did find another person who has the same issue and hence it seems like a fault from Asus.

Also I tried reaching Asus but as usual they aren't replying.


Display Red tint issue on my Rog 2
Is this with Night Mode on? Can you send me your serial number and FW version via private message? I'll send this to our software team and see what they say. If you could get me in touch with the other user you mentioned that had this issue that would be really helpful as well.

ag_954gupta
Star III
LP_ASUS

https://zentalk.asus.com/en/discussion/11085/display-red-tint-issue-on-my-rog-2

Is this with Night Mode on? Can you send me your serial number and FW version via private message? I'll send this to our software team and see what they say. If you could get me in touch with the other user you mentioned that had this issue that would be really helpful as well.


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No night mode ain't on.... I have tried everything in the screen settings but the reddish ness stays. Also I have a video of it I can share it if you want.
The dark grey ish color seems red at low brightness.
Ya I will dm you about it.

ag_954gupta
Star III
LP_ASUS

https://zentalk.asus.com/en/discussion/11085/display-red-tint-issue-on-my-rog-2

Is this with Night Mode on? Can you send me your serial number and FW version via private message? I'll send this to our software team and see what they say. If you could get me in touch with the other user you mentioned that had this issue that would be really helpful as well.


View post
Btw could you maybe text me in telegram (user name - @serialprocrastinator) ? Don't wanna share the serial number here ?

LP_ASUS
Community Legend I
I understand your hesitation, but I'm an ASUS employee. Your serial number will be kept confidential. Will you feel more comfortable emailing me at cl-lane@asus.com rather a direct message here?

ag_954gupta
Star III
LP_ASUS

I understand your hesitation, but I'm an ASUS employee. Your serial number will be kept confidential. Will you feel more comfortable emailing me at cl-lane@asus.com rather a direct message here?


View post
Hey, thanks so much I have emailed you there about everything you needed. I have added all details needed.
Thanks again.