10-04-2020 03:19 AM
10-04-2020 05:36 AM
XiiSharkzFactory reset itPlease tell us some basic information before asking for help:
- Model Name: Asus Rog II
- Firmware Version: 17.0240.2009.49
- Rooted or not:Not Root
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After the latest update , my bottom charging port are not working anymore . But my side port working like usual . When i put on the charging cable on the bottom port , restart the phone and it will charge my phone but not hypercharged . Tried to clean the port with cleaning tools but still happen the sames . Tried to change cable and still happen the sames thing .
Any solution for this ? I scared to used the sideport charging for charging purpose since this port i use only for my rog fan . Please i really need a help . I am from Malaysia . There's is not service centre near me . I really loved this device but it keep getting me problem one after another .
Charging Issues PLZ HELP
10-04-2020 11:47 AM
SwarajI did factory reset twice and still port problem exist . If the port are the problem then why i need to restart and it began work like usual ? Hmhttps://zentalk.asus.com/en/discussion/37193/charging-issues-plz-help
Factory reset it
Its a software bug @Anders_ASUS might recommend you to replace hardware ig xD
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10-04-2020 02:39 PM
XiiSharkzTry hard reset then, worked for mehttps://zentalk.asus.com/en/discussion/comment/121307#Comment_121307
I did factory reset twice and still port problem exist . If the port are the problem then why i need to restart and it began work like usual ? Hm
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