Charging Issues PLZ HELP

XiiSharkzXiiSharkz Level 1
edited November 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog II
  2. Firmware Version: 17.0240.2009.49
  3. Rooted or not:Not Root
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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After the latest update , my bottom charging port are not working anymore . But my side port working like usual . When i put on the charging cable on the bottom port , restart the phone and it will charge my phone but not hypercharged . Tried to clean the port with cleaning tools but still happen the sames . Tried to change cable and still happen the sames thing .

Any solution for this ? I scared to used the sideport charging for charging purpose since this port i use only for my rog fan . Please i really need a help . I am from Malaysia . There's is not service centre near me . I really loved this device but it keep getting me problem one after another .

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