Can't even record a gaming video on best gaming phone!

[roxy333]

As a gaming phone, our device has this irritating glitch. When using a wired earphone, I repeat a wired earphone, when we record the internal sound, the sound delays while playing. Like if I record while playing PUBG, I have sound delay in game. It is a delay of 1 sec. As soon as I stop recording, delay disappears and when I watch the recorded video, that is also perfect, no delay there. I was on amdroid pie and I expected that this issue will be fixed in a10 but no. Last day I upgraded to A10 stable but the irritating issue is still there. As a gaming phone, mechanism of game recording is extremely important. Again it is independent of earphone. No matter if we use wireless or wired one or even without earphone, of we record gameplay, we experience delay due to which gaming while recording is merely impossible.
Asus has given us so many options as a gaming phone but if they cant even fix a silly issue like that... Then they should stop boasting things like "worshipped by gamers and bla bla."
And then ASUS support will come here and tell me to use 3rd party recording apps. Is this is really the kind of support that you provide us here? To use 3rd party apps.
A very good way of saying "we can't".
Even a $200 can do that perfectly.
Asus you are constantly failing as a good software provider. Keep it up.
Issue has been reported already here for months and months ago and still they are working on it or I would rather say they are suggesting us to use 3rd party apps.

In the launch even before comparing your devices to all the high end devices and saying that we can do what they can't and bla bla, I'd rather suggest you to focus on basics ASUS.
A good screen recorder is a basic thing for a gaming smartphone.
I request you to please work on this one. This used to work perfectly before. Please help asus. If you can't then who else would?
If so many people are reporting the issue, then it is a major problem.

Thank you

[#2]

ronald1985

https://zentalk.asus.com/en/discussion/comment/94535#Comment_94535

That was only a 3 minute search. You can do more if you want 😀

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Lol you know what? You win and imma just ignore your posts from now because i am done with this alright? Maybe magically asus will realize the flaw in their software and fix it for god's sake.

[ronald1985]

Akash Gupta

https://zentalk.asus.com/en/discussion/comment/94536#Comment_94536

Lol you know what? You win and imma just ignore your posts from now because i am done with this alright? Maybe magically asus will realize the flaw in their software and fix it for god's sake.

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Great stuff 🙂
Remember, I have the same phone as you and I even played PUBG (just for you) and COD and we are both on the same firmware version. What else could it be - I guess it's a mystery right? (cough) 8GB RAM (cough) lol

[#4]

ronald1985

https://zentalk.asus.com/en/discussion/comment/94538#Comment_94538

Great stuff 🙂

Remember, I have the same phone as you and I even played PUBG (just for you) and COD and we are both on the same firmware version. What else could it be - I guess it's a mystery right? (cough) 8GB RAM (cough) lol

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(Cough) ignored (cough)

[ronald1985]

roxy333

https://zentalk.asus.com/en/discussion/comment/94349#Comment_94349

Yes I do have 8GB global version only

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To original poster (@roxy333)
--- Previously, I have posted:
Thanks! I am on the 12GB version and not facing the issue. I am on the latest version of the firmware.
You already tried factory reset, and if you haven't done so already, install only the game you're playing and see if you face the same issue? This means nothing else including launchers and any apps you install. We can investigate from here.
--- Next step
I think we can do more investigation on this, so as per my previous post, do let me know what you have installed so at the very least I can reproduce the issue to proof that it is a software issue (or anyone with a 12GB RAM version).
Look to hearing from you!

[#6]

ronald1985

https://zentalk.asus.com/en/discussion/comment/94452#Comment_94452

To original poster (@roxy333)

--- Previously, I have posted:

Thanks! I am on the 12GB version and not facing the issue. I am on the latest version of the firmware.

You already tried factory reset, and if you haven't done so already, install only the game you're playing and see if you face the same issue? This means nothing else including launchers and any apps you install. We can investigate from here.

--- Next step

I think we can do more investigation on this, so as per my previous post, do let me know what you have installed so at the very least I can reproduce the issue to proof that it is a software issue (or anyone with a 12GB RAM version).

Look to hearing from you!

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You are not facing issues thats good, that doesnt mean others are not facing the issue just because your works fine. Majority of people are having this issue and calling this out and i think you are the only one who is not facing the issue so you are the odd one out so what i am gonna say, you're not helping anybody and just saying it cant be fixed for others just because it works fine for you. You are trying to convince people that it cannot be fixed due to hardware limitation whilist you dont face the issue. Just sit down and think about your life kid. Go do something productive. All you need is studies right now. Dont try to sound like an expert in the field you dont know anything about. I would say you know a few things but you dont have knowledge about this issue so just shut up ok? I hope this would make you understand what i am saying from STARTING.??