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Can't even record a gaming video on best gaming phone!
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07-02-2020 06:49 PM
As a gaming phone, our device has this irritating glitch. When using a wired earphone, I repeat a wired earphone, when we record the internal sound, the sound delays while playing. Like if I record while playing PUBG, I have sound delay in game. It is a delay of 1 sec. As soon as I stop recording, delay disappears and when I watch the recorded video, that is also perfect, no delay there. I was on amdroid pie and I expected that this issue will be fixed in a10 but no. Last day I upgraded to A10 stable but the irritating issue is still there. As a gaming phone, mechanism of game recording is extremely important. Again it is independent of earphone. No matter if we use wireless or wired one or even without earphone, of we record gameplay, we experience delay due to which gaming while recording is merely impossible.
Asus has given us so many options as a gaming phone but if they cant even fix a silly issue like that... Then they should stop boasting things like "worshipped by gamers and bla bla."
And then ASUS support will come here and tell me to use 3rd party recording apps. Is this is really the kind of support that you provide us here? To use 3rd party apps.
A very good way of saying "we can't".
Even a $200 can do that perfectly.
Asus you are constantly failing as a good software provider. Keep it up.
Issue has been reported already here for months and months ago and still they are working on it or I would rather say they are suggesting us to use 3rd party apps.
In the launch even before comparing your devices to all the high end devices and saying that we can do what they can't and bla bla, I'd rather suggest you to focus on basics ASUS.
A good screen recorder is a basic thing for a gaming smartphone.
I request you to please work on this one. This used to work perfectly before. Please help asus. If you can't then who else would?
If so many people are reporting the issue, then it is a major problem.
Thank you
Asus has given us so many options as a gaming phone but if they cant even fix a silly issue like that... Then they should stop boasting things like "worshipped by gamers and bla bla."
And then ASUS support will come here and tell me to use 3rd party recording apps. Is this is really the kind of support that you provide us here? To use 3rd party apps.
A very good way of saying "we can't".
Even a $200 can do that perfectly.
Asus you are constantly failing as a good software provider. Keep it up.
Issue has been reported already here for months and months ago and still they are working on it or I would rather say they are suggesting us to use 3rd party apps.
In the launch even before comparing your devices to all the high end devices and saying that we can do what they can't and bla bla, I'd rather suggest you to focus on basics ASUS.
A good screen recorder is a basic thing for a gaming smartphone.
I request you to please work on this one. This used to work perfectly before. Please help asus. If you can't then who else would?
If so many people are reporting the issue, then it is a major problem.
Thank you
53 REPLIES 53
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07-05-2020 07:55 AM
Akash GuptaI have a 8GB RAM PC and i5 and while GTA V can run, BUT the game is set to low resolution and my graphics quality is set to low. Anything higher, the game does not allow you to change it.https://zentalk.asus.com/en/discussion/comment/94506#Comment_94506
More over i have 8gb ram laptop which can do alot more than my phone with same ram without any limitations ofc only when gaming. I dont understand why i need 12gb ram version to not have this issue???? Phones that have way less ram doesnt have this issue. Show me one device that have this same issue, just show me one device alright? I am pretty sure its not hardware ok?
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RAMs in PCs and Laptops have little differences. PC and Laptop RAMs have performance RAMs or have more generations to them. Get a low quality and cheap RAM and you will see and feel the difference.
RAM hopefully you know is memory right? Having good RAM and poor core processing is like you can hold alot of information but you can't hold everything because your processor does not process quick enough concurrently. Vice-versa, if you have good processor which is good at multi-tasking but low RAM, the memory or RAM cannot cope with the amount of information. That explains why other phones can manage it well. The spec is unbalanced for a game like PUBG.
In other words, just because you have the best processing power and memory is low, it does not mean you have the best hardware. Both need to complement with each other so it works together.
You probably won't understand this or don't believe me, but I have tried.
Not applicable
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07-05-2020 07:57 AM
ronald1985Explain why 6gb ram or 4gb ram phones doesnt have this issue, if they do have this issue name them with valid proof. Any other explaination will be ignored at least by me because you change topics too quick.https://zentalk.asus.com/en/discussion/comment/94510#Comment_94510
I have a 8GB RAM PC and i5 and while GTA V can run, BUT the game is set to low resolution and my graphics quality is set to low. Anything higher, the game does not allow you to change it.
RAMs in PCs and Laptops have little differences. PC and Laptop RAMs have performance RAMs or have more generations to them. Get a low quality and cheap RAM and you will see and feel the difference.
RAM hopefully you know is memory right? Having good RAM and poor core processing is like you can hold little information but you can't hold everything because your processor does not process quick enough concurrently. Vice-versa, if you have good processor which is good at multi-tasking but low RAM, the memory or RAM cannot cope with the amount of information. That explains why other phones can manage it well. The spec is unbalanced for a game like PUBG.
In other words, just because you have the best processing power and memory is low, it does not mean you have the best hardware. Both need to complement with each other so it works together.
You probably won't understand this or don't believe me, but I have tried.
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07-05-2020 09:20 AM
Akash GuptaEasy to explain and it's probably why you're using ROG 2 now and not other phones. If it was working for you, why did you switch?https://zentalk.asus.com/en/discussion/comment/94516#Comment_94516
Explain why 6gb ram or 4gb ram phones doesnt have this issue, if they do have this issue name them with valid proof. Any other explaination will be ignored at least by me because you change topics too quick.
View post
But anyway:
Search Results for OnePlus
Search Results for Query: sound delay - OnePlus CommunitySpecific Search and Search Results Samsung
Audio and video recordings out of syncaudio lag while recording game (Note9 one ui 2 inbuilt screen recorder)Search - Samsung CommunityIssues and the fix as suggested:
How To Fix Out-of-Sync Audio on a Video Game Screen CaptureI can find lots of articles which doesn't neccessary relate to a phone that have a sound delay. I suggest understanding how audio and video works.
Not applicable
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07-05-2020 09:31 AM
ronald1985The first link you sent has sound delay in bluetooth headphones and in rog 2 we have delay in both bluetooth and wired. No phones i know of has wired recording issue. Show me a phone that has wired sound delay issue "while recording"https://zentalk.asus.com/en/discussion/comment/94517#Comment_94517
Easy to explain and it's probably why you're using ROG 2 now and not other phones. If it was working for you, why did you switch?
But anyway:
Search Results for OnePlus
https://forums.oneplus.com/search/495826595/?q=sound+delay&o=date&c%5Btitle_only%5D=1
Specific Search and Search Results Samsung
https://eu.community.samsung.com/t5/galaxy-s9-s9/audio-and-video-recordings-out-of-sync/td-p/481529
Issues and the fix as suggested:
https://www.premiumbeat.com/blog/sync-audio-video-game-capture/
I can find lots of articles which doesn't neccessary relate to a phone that have a sound delay. I suggest understanding how audio and video works.
View post
Not applicable
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07-05-2020 09:33 AM
Akash Guptahttps://zentalk.asus.com/en/discussion/comment/94526#Comment_94526
The first link you sent has sound delay in bluetooth headphones and in rog 2 we have delay in both bluetooth and wired. No phones i know of has wired recording issue. Show me a phone that has wired sound delay issue "while recording"
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ronald1985The galaxy s9 link you sent that has video audio out of sync issue is after the recording not during the recording. Read carefully what he posted, he said the recorded video has audio that is out of sync not that the audio is out of sync "during the recording."https://zentalk.asus.com/en/discussion/comment/94517#Comment_94517
Easy to explain and it's probably why you're using ROG 2 now and not other phones. If it was working for you, why did you switch?
But anyway:
Search Results for OnePlus
https://forums.oneplus.com/search/495826595/?q=sound+delay&o=date&c%5Btitle_only%5D=1
Specific Search and Search Results Samsung
https://eu.community.samsung.com/t5/galaxy-s9-s9/audio-and-video-recordings-out-of-sync/td-p/481529
Issues and the fix as suggested:
https://www.premiumbeat.com/blog/sync-audio-video-game-capture/
I can find lots of articles which doesn't neccessary relate to a phone that have a sound delay. I suggest understanding how audio and video works.
View post
