BATTERY DRAIN SUDDENLY INCREASED BY 2X

[#1]

I have observed a problem with my rog phone 2 today and i have not made any changes in my mobile but only updated pubg mobile to latest version and charged my phone and played, while playing i norticed heavy battery usagenthan usual. Before it used to take 15%/h while playing pubg which is pretty normal but after the pubg update and applying settings sent by a mod in armory crate my battery percentage drops like super fast. I tried my normal armory settings which is default xmode but it didnt make any difference. Should i be worried and send my phone to service center or should i wait for update so it fix, i will attach a screenshot of my percent drop. Also i use 30 watt charger with my rog so i dont know if my phone is charging as it should be but it raises 4 percent in 4 min, is that normal?
Please let me know if i should send it to service center or is there a fix.

[kyleashcraft86]

kyleashcraft86

https://zentalk.asus.com/en/discussion/comment/79467#Comment_79467

Security and lock screen > fingerprint > unlock device >tap screen to show indicator. All the other options are turned off besides the tap screen to show indicator. Battery life has increased at least 50% after modifying that setting

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namansingh1627

https://zentalk.asus.com/en/discussion/comment/79698#Comment_79698

@gsanchez @kyleashcraft86 Can you tell me how to do this. I cant find the option to do this.

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The top quote has instructions on how to turn it off

[LP_ASUS]

Volodesi

https://zentalk.asus.com/en/discussion/comment/79532#Comment_79532

I live in the US. We have 120 Volt. Also, like I said. This doesn't happen on my Pixel 2 XL.

Also tested it on my Nvidia SHIELD Tablet and SHIELD Portable and neither have this behavior on that port.

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As Anders said, the US offers mail-in warranty support. I don't believe we have any walk-in locations.
If you really think that the battery has degraded beyond normal use, I can get an RMA started for you. Send me a PM.
One thing to keep in mind, we have a pretty significant parts shortage due to Covid-19. You might not have the phone for an extended period of time.

[Shivam_Dahiya]

kyleashcraft86

I discovered turning off pick up phone to show indicator in the fingerprint settings REALLY makes a world of difference with my battery life. My fingerprint indicator only pops up when I double tap the screen or press power button. Having the under display fingerprint always popping up when my phone moved was killing my battery.

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Thankyou brother , turning off this feature has increased my battery life by some percentage which is noticable 🙂

[OPC]

kyleashcraft86

https://zentalk.asus.com/en/discussion/comment/79475#Comment_79475

https://zentalk.asus.com/en/discussion/comment/79701#Comment_79701

The top quote has instructions on how to turn it off

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Yes. Very simple. The catch is that initially it doesn't come to mind to tap on that. You see the slider on the right and you think this is all. But you have to tap on text.