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BATTERY DRAIN SUDDENLY INCREASED BY 2X

Not applicable
I have observed a problem with my rog phone 2 today and i have not made any changes in my mobile but only updated pubg mobile to latest version and charged my phone and played, while playing i norticed heavy battery usagenthan usual. Before it used to take 15%/h while playing pubg which is pretty normal but after the pubg update and applying settings sent by a mod in armory crate my battery percentage drops like super fast. I tried my normal armory settings which is default xmode but it didnt make any difference. Should i be worried and send my phone to service center or should i wait for update so it fix, i will attach a screenshot of my percent drop. Also i use 30 watt charger with my rog so i dont know if my phone is charging as it should be but it raises 4 percent in 4 min, is that normal?
Please let me know if i should send it to service center or is there a fix.
23 REPLIES 23

kyleashcraft86
Rising Star I
I discovered turning off pick up phone to show indicator in the fingerprint settings REALLY makes a world of difference with my battery life. My fingerprint indicator only pops up when I double tap the screen or press power button. Having the under display fingerprint always popping up when my phone moved was killing my battery.

Not applicable
kyleashcraft86

I discovered turning off pick up phone to show indicator in the fingerprint settings REALLY makes a world of difference with my battery life. My fingerprint indicator only pops up when I double tap the screen or press power button. Having the under display fingerprint always popping up when my phone moved was killing my battery.


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Where is that option?

kyleashcraft86
Rising Star I
Akash Gupta

https://zentalk.asus.com/en/discussion/comment/79464#Comment_79464

Where is that option?


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Security and lock screen > fingerprint > unlock device >tap screen to show indicator. All the other options are turned off besides the tap screen to show indicator. Battery life has increased at least 50% after modifying that setting

Vamp
Zen Master I
Volodesi

https://zentalk.asus.com/en/discussion/comment/79278#Comment_79278

I mentioned using two of them. One is a USB-C only, made by SATECHI. I've seen many Android sites use them and recommend them. The other is a Drok(in the picture). They're are very close to each other in terms of results.

I did let the phone charge until it started to trickle charge. I was still below 5000Mah.

I also discovered that using that 5V 2.4A charger in the picture causes the touch screen to glitch out really bad and act like I am moving my finger when it's on the screen. Really odd. Don't see this behavior on my Pixel 2 XL with the same cable/charger.

Also, there is no "local" ASUS Center near me. Closest one is a 13 hour drive away. 😅


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Hi volodesi,
Please check the voltage output of the socket you are using and proper grounding in your house. It happens only when voltage is below 140 volts and higher than 240 volts. It always happens to me when I'm in train charging my device as train voltage output is always changing never being constant. While charging you can avoid accidentally movement on the screen by touching the frame of the device by naked finger to ground some of that extra voltage.

Volodesi
Rising Star II
Vamp

https://zentalk.asus.com/en/discussion/comment/79450#Comment_79450

Hi volodesi,

Please check the voltage output of the socket you are using and proper grounding in your house. It happens only when voltage is below 140 volts and higher than 240 volts. It always happens to me when I'm in train charging my device as train voltage output is always changing never being constant. While charging you can avoid accidentally movement on the screen by touching the frame of the device by naked finger to ground some of that extra voltage.


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I live in the US. We have 120 Volt. Also, like I said. This doesn't happen on my Pixel 2 XL.

Also tested it on my Nvidia SHIELD Tablet and SHIELD Portable and neither have this behavior on that port.