Asus Rog Phone 2 won't charge from bottom USB C port unless phone is restarted

[krkaran12]

I am unable to charge my phone from bottom USB C port , unless i restart my phone.
Once phone is restarted while connected to charger it detects charging from bottom USB C port.

But if i unplug and plug in again it is not detected

[ronald1985]

Does your side port work?
Was your bottom part working as normal when you brought the phone?

[John_Pachuau]

Same problem for me..can charged only after phone restarted..also this happens after latest update [200605] ROG Phone II_ZS660KL_JP_17.0240.2004.9

[krkaran12]

Yes the side port works fine and the bottom port also works fine after reboot.
And this issue is faced by many ROG2 user after [200605] ROG Phone II_ZS660KL_JP_17.0240.2004.9 update.

So clearly this is not a hardware issue

I will try to get serial logs and check the issue. Probably would need to customize Asus Kernel code to resolve this issue

[ronald1985]

Change cable and/or charger and see if that helps.

[OPC]

ronald1985

Change cable and/or charger and see if that helps.

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Charger or cable would give problems on both ports, as in my case. A faulty cable would not work on any port and any phone. I tried mine also on my wife's phone and it stopped charging there as well. So I believe krkaran 12 is right.