01-12-2020 10:48 AM
06-18-2020 12:55 AM
wayne.hbwI had the same problem since today morning and i managed to fix it. It's a software issue I guess. I was able to charge fine with the side port. Only the bottom port stopped working since morning. So I checked online for help. What I did then is disabled battery care and schedule charging, and as one guy said in forums here, I plugged in the USB to the bottom port and restarted the phone, while the cable was connected, it started charging. Have checked with different USB c cables and chargers its working fine now. So it's definitely a software issue. Btw I have installed the latest fota as well and didn't do factory reset only clearing the cache and the above things which I mentioned earlier. Thanx if it helps.I have gone through this... Save your questions and fix it asap. Just send it to the service center. Looks to me it's related to the software update but there's no way to fix it.
I had been troubleshooting it for months. Finally decided to sent in. Hope your service center has the parts as I had mine stayed in the service center for 1 and half month before it's fixed.
Now it's working good again..
View post
06-18-2020 12:59 AM
Anders_ASUSI had the same problem since today morning and i managed to fix it. It's a software issue I guess. I always charge my phone while sleeping and the scheduled charging is on. So this morning when i woke up it wasnt charged. I tried plugin in different cables and chargers and decided maybe the port is failty as I was able to charge fine with the side port. Only the bottom port stopped working since morning. So I checked online for help. What I did then is disabled battery care and schedule charging, and as one guy said in forums here (And it really solved the problem I guess for me), I plugged in the USB to the bottom port and restarted the phone, while the cable was connected, it started charging. Have checked with different USB c cables and chargers its working fine now. So it's definitely a software issue. Btw I have installed the latest fota as well and didn't do factory reset only clearing the cache and the above things which I mentioned earlier. Thanx if it helps. And a request pls to get it fixed. Not everyone will scour the forums for 3 hours like me. They will send it to the service Center's and be without phone for a long time due to covid lockdown.https://zentalk.asus.com/en/discussion/15603/asus-rog-phone-2-usbc-not-working
https://zentalk.asus.com/en/discussion/comment/40643#Comment_40643
https://zentalk.asus.com/en/discussion/comment/47652#Comment_47652
Would you guys be willing to help me with a log and video of your charging issue? Please quote this message when you reply
View post
06-18-2020 11:38 AM
06-18-2020 05:28 PM
06-20-2020 05:24 AM