Asus rog phone 2 USBC not working

[hemanth_r1]

Hi,
I am having problem with bottom USBC as the the charging is not detecting.. i tried all the ways,finally got a solution need to switch off the phone and connect/ plug in the charger and it works..i cant keep doing the same thing.please fix this issue asap.
Please revert me to mail ID. hemanth.r1@gmail.com

[Anders_ASUS]

ok... what about the side port? Do you need to power off for it to detect charging with that port too?
Are you using the bundled adapter and cable? You have the 18W charger right?
We could log your phone to see why it won't charge.

[nareshlal368]

Anders_ASUS

ok... what about the side port? Do you need to power off for it to detect charging with that port too?

Are you using the bundled adapter and cable? You have the 18W charger right?

We could log your phone to see why it won't charge.

View post

Sir same issue me to facing we are using 18w charger and side port charging good but when conect to bottom usbc not charging need to switch off and charge plz asus team fix the issue i am huge fan of asus plz mail me if ang for ther i wait for your mail asus team mh mail : nareshlal368@gmail.com

[hemanth_r1]

Anders_ASUS

ok... what about the side port? Do you need to power off for it to detect charging with that port too?

Are you using the bundled adapter and cable? You have the 18W charger right?

We could log your phone to see why it won't charge.

View post

Please log to my phone and check ..

[hemanth_r1]

Anders_ASUS

ok... what about the side port? Do you need to power off for it to detect charging with that port too?

Are you using the bundled adapter and cable? You have the 18W charger right?

We could log your phone to see why it won't charge.

View post

Phone normal flash light won't work.i guess side air cooler mode is activated all the time.