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Asus ROG phone 2 streaming to YouTube doesn't work

artemefim4ik
Star I
I have been using Game Genie for last few months for live streaming games in YouTube and it has been working fine so far. But since last couple of days, I'm not able to stream via game Genie app. The error says "network fails, stop recording" whenever I click the live option in the game Genie.

Can you please help me out here?
I already tried clearing Game Genie app data and cache, but it doesn't help.
37 REPLIES 37

Anders_ASUS
Hall of Fame III
Clearing the storage of game genie is normally our go to action to rectify this. Are you using another account than previously? Can you maybe try with a friends or family members account?
I don't know, sometimes it just doesn't work. Try restarting your phone.
Worst case, we can see if we can figure out what's wrong by logging your device

artemefim4ik
Star I
Anders_ASUS

Clearing the storage of game genie is normally our go to action to rectify this. Are you using another account than previously? Can you maybe try with a friends or family members account?

I don't know, sometimes it just doesn't work. Try restarting your phone.

Worst case, we can see if we can figure out what's wrong by logging your device


View post
Hi! Yes I am using the same account as before.
I also tried restarting - it doesn't work.
Do what can I do to get logs for you?

Gustav_ASUS
Community Legend III
We're checking up on this, thanks for bringing it to our attention!

arpitgenius
Rising Star I
Yes, live stream not working after FOTA....Same error with my handset also. My friend also experiencing the same.