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ASUS ROG 2 internet connectivity issue

PhysiTech
Rising Star I
I am using the Tencent version of ROG Phone 2, recently I have encountered the WiFi and mobile data connectivity issue with the phone. as soon as the phone connects with WiFi it shows no internet connection on WiFi, even on mobile data network the same problem occurred. i tried to reset the network setting even restored the whole phone it doesn't help at all. no apps are working at all. guys help e in this regards.
screenshot-20200706-222000123-5b1-5d.jpg


8 REPLIES 8

PhysiTech
Rising Star I
garo

had same issue few weeks ago


View post
how did you solved it?

amaanmehdi
Star III
Not sure about the WiFi but when using Mobile Data can you verify if the APN settings are correct? You can find the APN setting in the Mobile networks settings.

Gustav_ASUS
Community Legend III
@Yogendra Open SMMI Test (press .12345+= in the calculator) and do the following tests:
Wi-Fi Test, Modem Test, SIM Card Test, SIM Signal Test.
Get back to me with the results.

nemesis_vd
Star III
screenshot-20200709-232038615.png
Go to your Wi-Fi Settings and under Network Details, look for Network Usage. Make sure it is set to Detect Automatically.