ASUS ROG 2 internet connectivity issue

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07-06-2020 09:51 AM
I am using the Tencent version of ROG Phone 2, recently I have encountered the WiFi and mobile data connectivity issue with the phone. as soon as the phone connects with WiFi it shows no internet connection on WiFi, even on mobile data network the same problem occurred. i tried to reset the network setting even restored the whole phone it doesn't help at all. no apps are working at all. guys help e in this regards.
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07-06-2020 07:46 PM
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07-07-2020 11:25 AM
Not sure about the WiFi but when using Mobile Data can you verify if the APN settings are correct? You can find the APN setting in the Mobile networks settings.

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07-09-2020 06:38 AM
@Yogendra Open SMMI Test (press .12345+= in the calculator) and do the following tests:
Wi-Fi Test, Modem Test, SIM Card Test, SIM Signal Test.
Get back to me with the results.
Wi-Fi Test, Modem Test, SIM Card Test, SIM Signal Test.
Get back to me with the results.
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07-09-2020 10:51 AM
Go to your Wi-Fi Settings and under Network Details, look for Network Usage. Make sure it is set to Detect Automatically.

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