ASUS I need clarification for this
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01-28-2020 10:47 PM
I'm using this rog phone 2 and suddenly I notice tht some part of mobile get some cuts even I'm using case tht provide by asus and that cut increasing day bay day without any reason i need help wht should i do? I'm attaching some pictures can. They said strongest phone but the build of this phone I'm shocked. Never get hit by anything .
11 REPLIES 11

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01-29-2020 11:51 AM
I don't see any impact damage. That appears to be grime/dirt stuck in a gap between two metal panels. Try taking a toothpick or a metal sewing needle to very gently clean the groove out.
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01-29-2020 07:04 PM
No no it's not dust it's small small cuts when i see first time i think its dust but when i touch tht part i feel there is a small cuts and tht goes increasing day by day and I'm 100%sure it's not dust it's cuts and it's increasing without any reason
And tht cut is on lower frame not on tht back glass it's feels very disappointing I'm using asus mobile seem from asus zenfone laser series in between i change to asus selfie and now this but till now i never face such built problem I'm big fan of asus so pls don't disappoint me
Pls help me asus what should i do for tht
And tht cut is on lower frame not on tht back glass it's feels very disappointing I'm using asus mobile seem from asus zenfone laser series in between i change to asus selfie and now this but till now i never face such built problem I'm big fan of asus so pls don't disappoint me
Pls help me asus what should i do for tht
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01-29-2020 07:44 PM
It's gap you idiot... What u mean cut...There is gap between back glass and metal grill where it is joined by glue.... So dirt gets stuck in that gap...even my phone has this. This shouldn't happen but its not crack or damage or bad build quality just badly connected
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01-29-2020 07:50 PM
I know very well the difference between gap and gust k it's not gust it's a cut when i touch tht part it's feels tht cuts k i don't know about ur phone but in my phone it's cut and its dust thn how color goes off from tht part ?
