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Bluetooth Not Working Properly After Update.

Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 5s
Firmware Version: 18.1220.2111.164
Rooted or not: Not Rooted
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app): Bluetooth & Bluetooth Version : BTFM.HSP.1.0.0-00858-QCAHSPROMZ-1.4161853
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
To Admin.
As the title mention, I got problem about my Bluetooth is keep disconnecting when I'm start using my phone.
For example situation : When I'm connecting my earbuds, the earbuds connect properly but when it playing some media (music) on my phone it direct disconnecting and connecting.
I'm already follow some step that got from past discussion such reset back setting and factory reset, the result it still same.
At here I'm just need some clarification about this matter,it's this problem couses from;
1.New update from the firmware.
2.Bluetooth app Multifunction correctly.
3.Bluetooth Setting
4.New Update version Bluetooth firmware that make the app got BUG.
Until here my situation,hope I got some relevant answer for this matter.
Thanks and Regards.


Zen Master I
Hi @iFebzz ,
Please try the following steps:
Go to Settings -> System -> Reset options -> Reset Wi-Fi, mobile & Bluetooth.
Settings -> Advanced -> Mobile manager -> Cleanup -> Clear cache files -> Reboot your device.
Add your earbuds again and see if the same problem shows up.