Any news on ROG 2 updates?

[nationkid]

This is a plead now. Any communication about updates would be great mods.

I understand you can't obtain direct comfirmation but I would be reassured even if the chances of software support ended now rather than having us hanging on for a small one.

There has been no commication about delays or anything and ROG 2's "2 year" support ends in less than 3 months.

I really am begging you for something. I spent £880 on this phone yet I now have begun slowly moving back to my old Sony Xperia XZ premium because of the lack of software support and features.

[ronald1985]

ronald1985

https://zentalk.asus.com/en/discussion/comment/158649#Comment_158649

Of course I won't tell you which manufacturer is good and which one is bad. Infact, everyone's experience is different at the end of day. Some people will get bad experiences and some will get good experiences.

"Let me tell you about ASUS service my charger blown up due to electrical fluctuations i went to the service centre The first thing they asked for is a bill that I didn't have because i bought my ROG 2 online in China and they didn't provide any kind of purchase invoice. So the people at the service centre refused to give me service and even asked for money even though my phone was under warranty."

2 things though:

1) Charger blown due to electrical fluctuations - and you want a new phone? Also, if charger is damaged - it's not damaged because of Asus workmanship. This is the reason why you weren't covered, have you read what you are covered under warranty?

2) You didn't provide the proof of your warranty. How do they know your not someone off the street who do not own the phone? I don't know what you did, but hopefully you went away and brought a new charger.

You had a goodwill from the Apple shop in China (and bearing in mind I am Chinese too), they like people from elsewhere just like in India when they see foreigners. I will bet you if you did it a few more times, you won't get that same treatment and you will be telling the world that you had a bad experience.

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Let me tell you another thing, you will probably ask the question why didn't China's Apple Shop ask you for proof of warranty. The answer to that is it is probably most likely you own the phone as most likely you didn't have the phone in Simplified Chinese did you? So it is obvious that you own the phone.

[Vableme]

Short awnser: no.

[AmitGarde]

nationkid

This is a plead now. Any communication about updates would be great mods.

I understand you can't obtain direct comfirmation but I would be reassured even if the chances of software support ended now rather than having us hanging on for a small one.

There has been no commication about delays or anything and ROG 2's "2 year" support ends in less than 3 months.

I really am begging you for something. I spent £880 on this phone yet I now have begun slowly moving back to my old Sony Xperia XZ premium because of the lack of software support and features.

Any news on ROG 2 updates?

Update coming soon i see... @ImShrey @ronald1985 @Yogendra @India220 @Vableme
Njy..!

[cr7ayan2020]

AmitGarde

https://zentalk.asus.com/en/discussion/45980/any-news-on-rog-2-updates

Update coming soon i see... @ImShrey @ronald1985 @Yogendra @India220 @Vableme

Njy..!

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Lol ...the version looks like zenfone 6...and I am quite sure he posted wrong info

[ImShrey]

cr7ayan2020

https://zentalk.asus.com/en/discussion/comment/158771#Comment_158771

Lol ...the version looks like zenfone 6...and I am quite sure he posted wrong info

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@AmitGarde wrong forum