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4G unstable while playing games. Rog phone 2

vacharin_boss2
Star III
Please tell us some basic information before asking for help:
Model Name: Rog phone 2
Firmware Version: android 10
Rooted or not: not
Frequency of Occurrence: Everyday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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13 REPLIES 13

vacharin_boss2
Star III
My 4G working fine, watching movies, search on website. But when l playing games like Pubg. Is starting to switch from 4G to H, H+,some how E. That's make l need to stop playing games. I have tried to change my APN but it's doesn't make any difference. I think is the same issue that effected around most of all rog phones 2 user. Please tell me how to fix. This issue hads problems from day one.

Anders_ASUS
Hall of Fame III
Can you please make a screen recording of this? Make sure you have full reception first so it doesn't lower to 3G because of this

vacharin_boss2
Star III
screenshot-20210704-222700683.jpg
screenshot-20210704-222844093.jpg
screenshot-20210704-222759760.jpg
screenshot-20210704-222911612.jpg
screenshot-20210704-222905038.jpg
screenshot-20210704-222916465.jpg
screenshot-20210704-222921642.jpg
File is to big. But l hope screenshot hopes help. 4G-H+-H- E then back to H sometimes 4G. Then is keep circulate right that.


vacharin_boss2
Star III
screenshot-20210704-223541136.jpg
screenshot-20210704-223500537.jpg
4G vs 3G not different