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WhatsApp voice message problem on Rog 9 pro

Tiko
Star I

I just started to use ASUS Rog 9 pro, and there is a really bad experience when i use voice message in WhatsApp. I think it's related to anti noise setting, because when I record a voice message 1st time , it's work normally, but the next voice is crashed, included so much noises. I have tried to restart the phone, reinstalled WhatsApp, and found turn on/off the Ai anti noise button or switch on some sound settings on the phone , the 1st voice message in WhatsApp performs normal, but crashed in the next voice. Everytime I tried also like this, I think this is a  bug between ASUS and WhatsApp. And I have also  tried to use voice message in other social communicated apps, they all works perfectly, this problem only happen in WhatsApp, I don't know how to fix and need help.

 

9 REPLIES 9

Tiko
Star I

Hi all, thanks all of your suggestions, I have tried to off the Google assistant and the Whatsapp problem solved. Thanks again~!

How to turn off, pleade teach ne

Please refer this YouTube guide.

https://youtu.be/9f13xSiNVSU?si=-0h41tga6GqulPbr

Dacoldz
Star I

I also have same problem. Cannot use the voice message. Its crash.

Titan_ASUS
Community Manager
Community Manager

Hi we have fixed this issue on software version 35.1810.1810.164. Please re-confirm if issue resolved after updating this sofwware. Thanks