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WiFi slower after update to 34.1420.1420.407

ZuuGAKz
Rising Star I

       After updating the firmware to version 34.1420.1420.407 I feel that when connecting to Wi-Fi, the download speed is 60%-70% slower compared to my sister's Samsung S23. Connected to the same Wi-Fi, but that phone has normal speed. I tested it 3 times and got the same results every time.

You can view my attached clip.

https://drive.google.com/file/d/1LkOL3b3wlUa_CTKeH7JHAwZ5WQRI5BNx/view

8 REPLIES 8

SiLeNcEYT
Star III

This is the lesson for us not to buy this Garbage asus products specially Rog series phones ..dey won't listen any of our issues ..again saying ASUS YOU ARE A NO 1 FRAUD AND UR PRODUCTS ARE DOG **bleep** specially ur softwares 

ZuuGAKz
Rising Star I

I'm used to it, I used it from ROG 2 until ROG 8 and it had problems with every model 😅

Hello @ZuuGAKz 
Does this only affect WiFi?
I wonder if you could maybe create a log so that the devs can look into it, I'll write the steps down below and please feel free to send me a PM with the link when you are done.
**************
Please follow the below steps to enable the built-in log tool (Bug reporter).

1. Open “Calculator APP”

2. Enter “.19595+=

3. Select the Log type according to the type of issue you want to capture. “Wi-Fi

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

Hi @Mattias_ASUS 

      Here's the log when I tried to test my speed with WiFi.

https://drive.google.com/file/d/15VBHIqsWkcd2P5ulSiPfIsf_SKg3n6Vj/view?usp=sharing