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When will be fixed for the media selector+attaching files issue?

AlexH
Rising Star I

When I try to attach a file from internal storage in app or site (Gmail, Chrome, Brave ,outlook etc.), my phone(apps)crashes.

This happens through the media selector and the file manager(I am sure it's not Asus file manager it must be android stock file manager)in the case of the file manager, when I press the "attach file" button on an app or site, the file manager doesn't even open, it just freezes and crashes).

I can't uploador send any documents and files with my rog phone 8 pro.

=========Update=============================

(I found that for sending the document or files it it possible when i use the file manager app directly and press the share button but it's still not working on other apps for access internal storage..)

============================================

I had send the logs 6 months ago and 4 months for the video...

When wil I receive an update to fix this awfull issue?

My phone's firmware is the latest version.

2 REPLIES 2

Koudmaker
Rising Star II

It sounds lame but can you try clearing the cache of the app if you can find it.

It doesn't works..