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ROG Phone 8 – Game from Google Play keeps crashing

beifeng111
Star I

Hello,

I’m currently using the ROG Phone 8 and I’ve encountered a problem with a game I downloaded from Google Play. The game consistently crashes right after launching, making it unplayable.

Here are some of the troubleshooting steps I’ve already tried, but none of them worked:

  • Cleared cache and data of both the game and Google Play services

  • Uninstalled and reinstalled the game

  • Restarted the device several times

  • Checked for system updates and game updates (everything is up to date)

  • Tried running the game in different performance modes

Unfortunately, the issue still persists.

My question is: would it be possible to install the game via an APK from trusted sites like ModHello.Net(outside of Google Play) as a workaround, or is there any recommended fix from ASUS for this kind of crash?

Any advice or official support would be greatly appreciated.

Thank you.

1 REPLY 1

Koudmaker
Zen Master I

The ROG 8 pro uses a Snapdragon 8 gen 3 and from that generation and up 32 bit apps aren't supported.