ROG 8 - Camera Problem

[Khaeru]

Since the latest firmware update on June 2024, i have insane change of camera feature. Not in good ways but in ridiculous worst way. 

1. Flip button to change from rear camera to front camera is gone. Now i can't do selfie photoshoot.

2. Wide camera 0.7 is gone. Now it only give me 1 and 1.4. And the quality itself is now sooo much worrrsttt than what i've got at first. There are 4 cameras is embedded on this phone, now is only 1 camera is functioned, the rest are dead. 

3. Trying to get 4K video ? Now is impossible. The camera will stop responding whenever i want to try it. All the premium feature to get high quality video is gone. 

4. This is the most silly part. Whenever i want to pay something by scan QR barcode, my phone will use the front camera instead of rear camera. 

Tried to solve this by run 'Factory Reset' and yeah no change. I dont know whether this is solvable bug that might be can be solved when the next firmware or this is hardware issue. 

Several days ago i went to Asus Service Center and tell everything about this issue. And they dont know the causes, they only suggest me to left my phone there and let them check why for 5 days working hour. And no guaranty of new device replacement only for spare part. 

Any simillar problem with me guys ?

Btw me in Indonesia. 

[HaukenMonster95]

Me pasó lo mismo, parece ser un problema de software con la última actualización, las mismas cámaras fallan, y estaban funcionando bien, esperemos lo solucionen pronto por qué si es muy molesto. 

[HaukenMonster95]

Yo también tengo ese problema solo funciona una camara de las de baja calidad y no puedo grabar a 60 fps 

[edgar191]

Es increíble me esta pasando con el mio 8 pro, necesitamos hacer viral este problema que algún YouTuber nos escuche a ver si asus le pone seriedad a esto por mi parte no vuelvo a comprar un Asus qué mala optimizacion de Android algo que le criticaba a Samsung pero hoy en día lo hacen muy bien. Un celular de este precio y que tra aje peor que cualquiera y Asus no haga nada ya que ea un problema que lleva desde el 6 y en el 8 ya va meses 

[Zeus92]

Same goes with me.  I don't want to buy Asus again and even not recommend buying it. .Better to buy Iphones or Samsung.

[Fufu777]

i also hv the same problem here... and now i also cant do video call with whatsapp cuz the front camera is not working.. if im using third party camera app, i can use the front camera, so i believe its the software problem ..