05-16-2024 02:04 AM - edited 05-16-2024 03:57 AM
When I try to attach a file from internal storage to an app or site (Gmail, Chrome, Brave etc.), my phone crashes.
This happens through the media selector and the file manager (in the case of the file manager, when I press the "attach file" button on an app or site, the file manager doesn't even open, it just freezes and crashes).
I can't send or upload any documents or files with my rog phone 8 pro...
I had sent the logs three weeks ago....
When wil I receive an update to fix this issue?
05-16-2024 02:11 AM
make the factory reset , Nothing else helps ....
05-16-2024 02:15 AM
I don't have any devices to backup my Phone..
05-16-2024 05:52 AM
Hello @AlexH the team wonders if you could provide a video (or screen recording) of how you recreate this issue.
05-16-2024 06:50 AM - edited 05-16-2024 09:09 AM
Yes I can send you a video @Mattias_ASUS
Should send the screen recording on here or by the private message?