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Back panel gap on the power button side

batman_india
Star II

Just noticed my back panel is loosening from the power button side. Phone is not overheating or the phone hasn't fell down.

I have seen similar issues with others online..

Does anyone have this issue?

I used my rog 3 for three years and it's doesn't have any issues.. rog 8 pro for six months starting physical issues.

 

12 REPLIES 12

Thank you for your response. I'm sorry to hear that the issue persists after the repair. This might be a manufacturing problem. I hope the ASUS executives will address this promptly and provide either an immediate replacement or an extended warranty.

I got information about the unrelated repairs when I sent mine in.  My phone was recorded as having water damage and being inoperable.  That repair center is scammy as hell.  It was a new phone with no damage at all - the back just didn't fit.

batman_india
Star II

you can see the gap thickness 

I am sorry you are having that issue, I also am starting to get a gap but yours is definitely worse. I hopt ASUS will address this.

ynsignia
Star III

Mine also have a gap below. But yours is just different, it shows the internals almost.