a month ago
currently my phone is on dead condition, tried to turn it off but the power button submerge inside the body. already tried to using hold volume up and plug the charger but stuck in there without any further action after 15-30 minutes (still ongoing). any suggestions other than to service center for now?
4 weeks ago
According to what you described, I would suggest you bring back your phone to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.