07-30-2024 11:21 AM
Just noticed my back panel is loosening from the power button side. Phone is not overheating or the phone hasn't fell down.
I have seen similar issues with others online..
Does anyone have this issue?
I used my rog 3 for three years and it's doesn't have any issues.. rog 8 pro for six months starting physical issues.
08-02-2024 03:08 AM
Thank you for your response. I'm sorry to hear that the issue persists after the repair. This might be a manufacturing problem. I hope the ASUS executives will address this promptly and provide either an immediate replacement or an extended warranty.
08-06-2024 12:43 PM
I got information about the unrelated repairs when I sent mine in. My phone was recorded as having water damage and being inoperable. That repair center is scammy as hell. It was a new phone with no damage at all - the back just didn't fit.
08-02-2024 03:11 AM
08-06-2024 12:05 PM
I am sorry you are having that issue, I also am starting to get a gap but yours is definitely worse. I hopt ASUS will address this.
08-06-2024 08:08 AM
Mine also have a gap below. But yours is just different, it shows the internals almost.