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Aeroactive cooler X frozen mode doesn't work since updated

Yocarz
Star I

I bought a brand new aeroactive cooler X and the system immediately tells me to update the cooler so i did, then after that the Frozen mode doesn't work, the fan spins faster but the cooling pad doesn't cool down, it generates more heat from the phone. I hope anyone can help me find a solution and i hope ASUS are aware of this because buying these devices are not a joke.

7 REPLIES 7

Thanks for the info, I'm sending this to the devs, is it ok if I get back to you if they need more info?

 

Sure no problem

Thank you.