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Wi-Fi 5GHz Channel 36-64 Locked/Undetected Issue on ROG Phone 7 in Indonesia

Elclark
Star II

I would like to report a bug regarding the Wi-Fi functionality on the ROG Phone 7 in the Indonesia region. It appears that the 5GHz Wi-Fi channels 36-64 are either locked or not detected, despite these channels being open for use in Indonesia.

Expected Behavior: Users in Indonesia should be able to access and use the Wi-Fi channels 36-64 without any restrictions.

15 REPLIES 15

Thanks for the info, I've sent the info to the devs

Mattias_ASUS
Moderator
Moderator

@Elclark 
I got a question from the devs and they wonder if you can provide a log while trying to find the channels and a pic that shows when it isn't findable.
I'm writing the steps to create a log right down below and feel free to send me a PM with the link when you are done 🙂
************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “Wi-Fi ”
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

There's supposed to be "elclark.my.id 5Ghz" but the only 5GHz network that shows up is "Luky 5GHz" which is locked to Channel 149.

Screen Recording: https://drive.google.com/file/d/17Wdi6jfxKX8Esr6cGjvKCon411LTMOqY/view?usp=sharing
Log: https://drive.google.com/file/d/1uCGsExSqR2NKcd4WpeO1qoTFk2AM6_O8/view?usp=sharing

Mattias_ASUS
Moderator
Moderator

This issue is now reviewed by the team and a fix is coming in the upcoming Android 14 update.

haryadiaja
Star II

good to hear that the issue is handled now, waiting for the new release with the fix