06-25-2023 09:25 AM
I just received my ROG phone 7. I ordered it from the rog.asus.phone/us site directly, so I assume it is legit.
The model number on the box says : ASUS_AI2205_E
I am not able to set up Tap to pay (google pay / wallet) on my phone. I get the message "This phone can't be set up to tap to pay". Not sure what the problem is. According to google play, my device is "Play Protect Certified". I also see on the Google Wallet "Tap to Pay setup" that "Phone does not meet security requirements". Not sure what the issue is. Looks like other folks who purchased US variants of the phone are also not able to set up Google Wallet or Google Pay.
Note : The phone has been updated to the latest security patch (May 1 2023) and running the latest firmware (WW_33.0820.0810.188)
06-25-2023 09:38 AM
I contacted both Google and ASUS support. They were passing the buck back and forth.
Incidentally, I found this list, of google play supported devices : https://storage.googleapis.com/play_public/supported_devices.html
It includes only ASUS_AI2205_A and ASUS_AI2205_C , which are the global versions I presume. The US versions end with _E and _F and they are not there(I see _B and _D on geekbench as well).
Kindly requesting ASUS to report the complete list of ROG Phone 7 models to google.
06-26-2023 02:51 AM
Hey apparently the issue is with the nfc hence your wallet payments don't go through ...
I have been facing the same issue with my nfc where in it works perfectly when nfc is toggled on and off but stops working as soon as you lock and unlock your screen
Seee if toggling nfc works for you if so it's the same issue that I have been facing
Rog phone 7 ultimate - attached system update info
06-26-2023 07:55 AM
Dont think its the same problem. I am not even able to add the card in the first place. When you are adding the card, there is no NFC involved. NFC is used only when you make the payment.
06-26-2023 08:19 PM
Thanks for your reply and our R&D team is looking into this issue.