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system.ui not responding

Rising Star II

in mobile legend game. when i tried to click the customer service button on the upper left. it only show black screen briefly before return the screen to the lobby in the game. if i try to press it several time, it will show system.ui not responding, and prompt me to choose wait or close. tried both choice. when i try again in the game, it will repeat the process above.


i've tried this

1. clear system.ui cache

2. clear google play store cache

3. update the OS to the last

4. restart the phone


when the problem start happening : after first update from 13 to 14, till now

in android 13, the function work perfectly


i'm trying to contact the mobile legend dev from email, will update here if i get new information from them.


kindly check the problem and update me here, thank's