09-09-2023 07:34 AM
Hi, I recently purchased my ROG 7 Ultimate last Sept 2, 2023. However on Sept 9, 2023, I noticed that my ROG vision back screen has a vertical pink line at the left side. I don't know if this is a hardware issue or there is something I can do as an end-user to remove the pink vertical line. I know that it still has warranty but I am worried because I am very careful with my phone with no accidents like dropping or bumping it to any surface. I am also careful not to get it overheat. I hope someone can help or find a solution. Or if this is a hardware issue, I hope Asus can do something about this.
I will also post a video clip of my ROG vision screen. You can see the pink vertical line at the left of the center of the screen. If someone has the same issue like me, please don't hesitate to reply. Thank you.
09-10-2023 02:21 AM
In case you aren't aware, i'm just joking. Anyways what you have there is a broken oled panel. You have very little to no chance to fix it
09-10-2023 05:29 AM
Ok, I will bring it to Asus authorized service centers. Hoping that can do something about it since its covered by warranty.
10-04-2023 08:40 PM
I just discover a thin line on the back screen also, just that it's black in colour.