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Latest update .70 makes my M-BCA, WhatsApp always force close

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Teguh95
Star II

‎03-29-2024 04:38 AM

Hi, after I updated the latest software (.70) makes my M-BCA and WhatsApp always force close. 

How to fix it?

1 ACCEPTED SOLUTION

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Sam1991
Rising Star II

‎03-29-2024 10:12 AM

This message was sent by @Titan_ASUS " the community manager " for solving Whatsapp crash issue on the following thread. I installed the apk and it solved my issue. Follow the steps and you'll be fine. 

Link  : https://zentalk.asus.com/t5/rog-phone-7/whatsapp-chasing/td-p/422694/page/2

 

Hi, we will fix this issue on next FOTA and sorry for causing your inconvenience. For short-term solution, please follow steps below to have a prompt solution.

1. Download the APK from either link 1 or link 2.

2. Install the APK (referring to the video "SOP for installation").

3. Reboot phone and check if issue resolved.

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14 REPLIES 14

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Teguh95
Star II

‎03-29-2024 04:43 AM

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 i use WhatsApp for working. Now I can't working at all. Please fix this issue asap.

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SAL1ENT
Star III

‎03-29-2024 05:58 AM

Same here. Indonesia user is having this issue since the latest update yesterday. WHATSAPP is very IMPORTANT app here since most working COMMUNICATION and WORK-RELATED activity done by that app.

M-BCA which is a BANKING app from THE LARGEST BANK in INDONESIA also CRASHED and unable to run. 

Whats happening with you ASUS? You let us (the loyal fan of Asus) DOWN. BADLY.

Please RESOLVE and give us PROPER UPDATE or at least give us the CHOICE TO DOWNGRADE THE SYSTEM UPDATE.

Honestly, I do thinking to switch my phone with some other brands. Really. TBVH.

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JimiK
Rising Star II

‎03-29-2024 06:11 AM

I think that Asus should forget this A14 system and they shouldn't try to fix this because it's been almost 4 months and we've received several corrective updates that haven't helped + the problems have only increased. I think the only reasonable option is for Asus to downgrade us to a stable Android 13 system because there are no problems with it.

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Sam1991
Rising Star II
In response to JimiK

‎03-29-2024 06:38 AM

Certainly, Asus won't do that . If they did, it would ruin it's reputation globally.

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