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Game ginie

ric3
Rising Star I

Hello everyone, has anyone here recently experienced the Genie game not working or the app continuously crashing? Even when playing, the Genie game feature doesn’t appear?

89 REPLIES 89

Where did u wrote your steps? I can't Play anymore in my Game genie, please Brother

Hi @RednoxYT 
The steps are the following, please make sure to force close the app before deleting the cache and storage, as this seems to work best.

Troubleshooting Steps:

  1. Check Network Connection:  

   Ensure your device is connected to the internet.  

  1. Access Settings:  

   Open your device's settings and navigate to "Apps & Notifications."  

  1. View All Apps:  

   Under the "Recently opened apps" section, select "See all apps."  

  1. Show System Processes:  

   Tap the menu icon in the top-right corner and enable "Show system"  

  1. Locate Game Genie:  

   Find and select "Game Genie" from the app list.  

  1. Clear Storage:  

   Go to "Storage & Cache" and tap "Clear storage."  

  1. Advanced Feature Settings:  

   Return to Settings and navigate to "Advanced" > "Game Genie." Ensure that notification permissions are enabled.  

  1. Restart Your Device:  

   After completing the steps above, restart your device.  

  1. Verify the Fix:  

   Once restarted, go to Settings > Advanced Features > Game Genie. Tap "Manage Game List" to ensure the game list is displayed correctly.  

Thank you very much, IT WORKED! PERFECT!

Всё включил Х и сделал как вы и сказали всё получилось огромная вам БЛАГОДАРНОСТЬ 

This one work for me just fine. Rog 6. Thank You for support. 👌👌👌👌👌👌