Game ginie

[ric3]

Hello everyone, has anyone here recently experienced the Genie game not working or the app continuously crashing? Even when playing, the Genie game feature doesn’t appear?

[Mattias_ASUS]

Hi @RednoxYT 
The steps are the following, please make sure to force close the app before deleting the cache and storage, as this seems to work best.

Troubleshooting Steps:

1. Check Network Connection:  

   Ensure your device is connected to the internet.  

2. Access Settings:  

   Open your device's settings and navigate to "Apps & Notifications."  

3. View All Apps:  

   Under the "Recently opened apps" section, select "See all apps."  

4. Show System Processes:  

   Tap the menu icon in the top-right corner and enable "Show system"  

5. Locate Game Genie:  

   Find and select "Game Genie" from the app list.  

6. Clear Storage:  

   Go to "Storage & Cache" and tap "Clear storage."  

7. Advanced Feature Settings:  

   Return to Settings and navigate to "Advanced" > "Game Genie." Ensure that notification permissions are enabled.  

8. Restart Your Device:  

   After completing the steps above, restart your device.  

9. Verify the Fix:  

   Once restarted, go to Settings > Advanced Features > Game Genie. Tap "Manage Game List" to ensure the game list is displayed correctly.  

[RednoxYT]

Thank you very much, IT WORKED! PERFECT!

[Дарк]

Всё включил Х и сделал как вы и сказали всё получилось огромная вам БЛАГОДАРНОСТЬ 

[Secvent]

This one work for me just fine. Rog 6. Thank You for support. 👌👌👌👌👌👌

[Ulyanella333]

Thank you very much, everything works!!!!!!!!!!!! And could you tell me why the keyboard in the pop-up window now looks like this? Although before it automatically changed size and became small. Now you have to manually turn the "floating mode" function on and off. This happened at the same time as the problem with Game Genie