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Can't Place Calls With 5G Turned On

anony11
Star III

Hello all, 

At the start of this year, I had posted about getting a "no sim" error when placing calls (https://zentalk.asus.com/t5/rog-phone-7/no-service-no-sim-when-placing-phone-call/m-p/460813#M4961)

I was able to figure out that the issue would only happen if I had 5G turned on which led me to believe that the issue is caused by the phone's lack of support for Vo5G/VoNR. 

Are other folks experiencing similar issues? Does anyone know if there are plans to add support for Vo5G/VoNR in a software update?

Thanks

13 REPLIES 13

Mattias_ASUS
Moderator
Moderator

Hello @anony11 

I would like to look into this a little closer, what is your service provider? And which country are you on?

any update on this? @Mattias_ASUS 

anony11
Star III

Service provider is TMobile and country is USA.

Mattias_ASUS
Moderator
Moderator

Sorry for the late reply.
This has been forwarded to the dev team.